Privacy Policy

Personal Information:

• Name
• Phone number
• Email address
• Service address / moving details
• Billing and payment information

Automatically Collected Data:

• IP address
• Device and browser information
• Website activity (pages visited, clicks, session data)
• Location data (approximate)
• Cookies and tracking technologies

We use your information to:

• Provide moving and related services
• Respond to inquiries and provide quotes
• Improve our website and services
• Send updates, promotions, and service-related messages
• Analyze user behavior and marketing performance
• Prevent fraud and ensure security

By submitting your information, you expressly consent to be contacted by One Move Movers using:

• Phone calls
• Text messages (SMS)
• Email
• Artificial intelligence (AI) systems and automated dialing systems
• Pre-recorded or artificial voice messages

These communications may be used for:

• Customer service
• Follow-ups
• Marketing and promotions
• Appointment reminders

• Consent is not a condition of purchase
• Message and data rates may apply
• You can opt out at any time by replying STOP or contacting us

• All phone calls may be recorded and monitored for quality assurance, training, and legal purposes
• Recordings may be stored and analyzed, including by automated systems or AI tools

• Employees and contractors
• Service providers (CRM, marketing platforms, payment processors)
• Advertising and analytics partners
• Legal authorities when required

We use cookies and similar technologies to:

• Improve website performance
• Track user behavior
• Deliver targeted advertising

We retain your information as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

If you are a California resident, you have the right to:

• Request access to your personal data
• Request deletion of your data
• Request correction of inaccurate data
• Opt out of certain data uses